WELCOME TO THE CX CLUB


The Customer Experience Club is quite simply a unique place where people working in veterinary customer care teams can share knowledge, access training and stay up to date with all the latest developments in the customer care sector.

Members can engage in a number of ways:

Online – The Cx club online learning platform hosts hundreds of hours of information videos from pet and horse owners, customer experience experts and practice teams.

Congress – Our annual Summer Cx Congress brings together key players in the field of customer experience – click here to find out more and book your ticket.

UpFront Magazine – Regular newsletters and our new quarterly magazine Upfront keep members abreast of latest news and best practice – view the digital version of our first issue of Upfront by clicking here.

QUESTIONS? GET IN TOUCH NOW

1 hour ago

Cxclubcare

❓ Wednesday What ❓
"What does everyone do to make euthanasia consults easier, kinder for both client and pet?"
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3 days ago

Cxclubcare

Monday. . . . Again? Already? ... See MoreSee Less

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1 week ago

Cxclubcare

❓Wednesday What ❓
What do YOU think we, as a profession, can do better at euthanasia discussions, planning & consults? Its such an important part of what we do but there always room for improvement, right?
Share your ideas and we can pass on to our CxCongress Friday speaker, Dr Mary Gardner. She will be sharing with us how she manages our senior patients in those final few weeks and months, and how she support stheir owners through the euthanasia experience. - Over to you!
(Click links to read more abour Dr Gardner)
youtu.be/yJzbF-fxhSM
cxclub.care/cx-congress-agenda/
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1 week ago

Cxclubcare

#MondayMotivation
Look after yourself and be kind ~ simples
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https://t.co/THXGnVKbeo Fab Friday #CXCongress2019
All about end of life care
@mrcvsonline please share
It will be a great day for all of the #OneVetTeam with @drmarygardner #cx

Fab week last week with @CathMayorMayNot one of our #cxcongress2019 speakers
Cathy started the practice with a non vet background and is focussed on pet, human and community wellness
#CX focus
Come and meet her June14th & 15th in Nottingham https://t.co/2sDTynK0WO

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CX Club

If a picture paints a thousand words, just imagine how many chapters a video unlocks.

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UpFront

UpFront is not so much as a magazine: it’s more of a movement – a force for change

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CX Congress

Cx Congress is the only place where the programme, speakers and events are entirely dedicated to the unique needs of customer experience professionals