WELCOME TO THE CX CLUB


The Customer Experience Club is quite simply a unique place where people working in veterinary customer care teams can share knowledge, access training and stay up to date with all the latest developments in the customer care sector.

Members can engage in a number of ways:

Online – The Cx club online learning platform hosts hundreds of hours of information videos from pet and horse owners, customer experience experts and practice teams.

Congress – Our annual Summer Cx Congress brings together key players in the field of customer experience – click here to find out more and book your ticket.

UpFront Magazine – Regular newsletters and our new quarterly magazine Upfront keep members abreast of latest news and best practice – view the digital version of our first issue of Upfront by clicking here.

QUESTIONS? GET IN TOUCH NOW

5 days ago

Cxclubcare

🥇HUGE HI 5 to our competition winners SHAUNA WHELAN & JEN CONALTY- you are coming to #CxCongress2019! 🥇
Please DM us with your contact details so we can get in touch - CONGRATULATIONS!
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1 week ago

Cxclubcare

LAST CHANCE✨🌟 WIN ✨🌟WIN✨🌟WIN✨🌟
Two tickets to our wonderful Cx Congress in June. Simply tag a colleague you would take along as your plus 1 and tell us which session you would love to attend and why. There is something for the whole #OneVetTeam
(congress details here - cxclub.care/cx-congress-2019-agenda/
)
*t&c’s*
*No cash alternative
*Prize does not include accommodation or travel.
*Closed for entries Sun 14th April
*Judges decision final
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2 weeks ago

Cxclubcare

Love this from one of our lovely friends in Australia
What a great idea
Do we have these balls here in the UK?

Midwest Veterinary Centre
Mental enrichment is so important for our pets, and meal times are the perfect place to introduce some play!

Dora the Clinic Cat's breakfast and dinner (when she's not stealing human food) is given to her inside her Catmosphere treatball. She's a pro at using it now and we have to remember to increase the difficulty level with the mechanism inside!

This is great mental and physical exercise for our pets, and can help slow down pets that gulp their food.

Come and see one of our friendly team for more enrichment advice for your pet!
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2 weeks ago

Cxclubcare

Wow this is amazing
This is such a heart warming video showing massive weight loss
This is so inspiring
Please watch and then share with colleagues and clients

The Dodo
Watch this 173-pound golden retriever lose 100 pounds!
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2 weeks ago

Cxclubcare

✨🌟 WIN ✨🌟WIN✨🌟WIN✨🌟
Two tickets to our wonderful Cx Congress in June. Simply tag a colleague you would take along as your plus 1 and tell us which session you would love to attend and why. There is something for the whole #OneVetTeam
(congress details here - cxclub.care/cx-congress-2019-agenda/)
*t&c’s*
*No cash alternative
*Prize does not include accommodation or travel.
*Closed for entries Sun 14th April
*Judges decision final
... See MoreSee Less

View on Facebook

https://t.co/ITrb7quNIn
3 months to go and then it’s #cxcongress2109
Fab 2 days
Focus Friday all about end of life care
4 streams on Saturday
Customer Experience Matters
#OneVetTeam #Reception. #Nurse #Vet #Manager #TeamCPD
https://t.co/i9znxLtWWm

@OnswitchLtd @stucash @whelfordian Such an important message and it really does make life easier for everyone involved. Maintains trust and makes communication so much more effective #listening #empathy #makessense

https://t.co/ITrb7quNIn
3 months to go and then it’s #cxcongress2109
Fab 2 days
Focus Friday all about end of life care
4 streams on Saturday
Customer Experience Matters
#OneVetTeam #Reception. #Nurse #Vet #Manager #TeamCPD
https://t.co/i9znxLtWWm

Fab Friday focus day #cxcongress2019 #OneVetTeam all about end of life https://t.co/THXGnVKbeo
Join us for an amazing day with @drmarygardner
#Reception #Nurse #vet #Manager. #cx

And check out the 4 streams on the Saturday
Pick&mix sessions to enhance #cx
#OneVetTeam
#reception #nurse #vet #manager
Join us for a great couple of days https://t.co/izICBFL48a

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CX Club

If a picture paints a thousand words, just imagine how many chapters a video unlocks.

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UpFront

UpFront is not so much as a magazine: it’s more of a movement – a force for change

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CX Congress

Cx Congress is the only place where the programme, speakers and events are entirely dedicated to the unique needs of customer experience professionals