WELCOME TO THE CX CLUB


The Customer Experience Club is quite simply a unique place where people working in veterinary customer care teams can share knowledge, access training and stay up to date with all the latest developments in the customer care sector.

Members can engage in a number of ways:

Online – The Cx club online learning platform hosts hundreds of hours of information videos from pet and horse owners, customer experience experts and practice teams.

Congress – Our annual Summer Cx Congress brings together key players in the field of customer experience – click here to find out more and book your ticket.

UpFront Magazine – Regular newsletters and our new quarterly magazine Upfront keep members abreast of latest news and best practice – view the digital version of our first issue of Upfront by clicking here.

QUESTIONS? GET IN TOUCH NOW

18 hours ago

Cxclubcare
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24 hours ago

Cxclubcare

Great to see the Vet Press sharing the good news about #CXCongress2019
Keep the dates for 2020 June 12th and 13th #cx

Vet Times
As Cxclubcare #CxCongress2019 draws to a close, Onswitch managing director Alison Lambert reflects on this year's event and explains why you should attend in 2020...
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24 hours ago

Cxclubcare

Lovely video from Dr Mary Gardner after her fab sessions at #CXCongress2019 Thank you for coming along.

Vet Times
We're at Cxclubcare #CxCongress2019 and caught up with Dr. Mary Gardner of Lap of Love Veterinary Hospice, Inc. following her talk about end-of-life care and geriatric medicine.
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The fifth incarnation of this @OnswitchLtd-hosted #CustomerExperience event drew delegates and speakers from across the world. https://t.co/cLDHhO2Omy

The sun is shinning but just reflecting on a great #CxCongress2019. Planning over a coffee on how we can put into practice what we learnt from @CathMayorMayNot @drmarygardner and so many others. #cx #betteroutcomes #onevetteam

@BritishVets And join the customer experience revolution that is @Cxclubcare ! Our team have just returned from #CxCongress2019 - we are enlightened, enthused and ready to deliver great care to our patients AND their owners.

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CX Club

If a picture paints a thousand words, just imagine how many chapters a video unlocks.

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UpFront

UpFront is not so much as a magazine: it’s more of a movement – a force for change

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CX Congress

Cx Congress is the only place where the programme, speakers and events are entirely dedicated to the unique needs of customer experience professionals