WELCOME TO THE CX CLUB


The Customer Experience Club is quite simply a unique place where people working in veterinary customer care teams can share knowledge, access training and stay up to date with all the latest developments in the customer care sector.

Members can engage in a number of ways:

Online – The Cx club online learning platform hosts hundreds of hours of information videos from pet and horse owners, customer experience experts and practice teams.

Congress – Our annual Summer Cx Congress brings together key players in the field of customer experience – click here to find out more and book your ticket.

UpFront Magazine – Regular newsletters and our new quarterly magazine Upfront keep members abreast of latest news and best practice – view the digital version of our first issue of Upfront by clicking here.

QUESTIONS? GET IN TOUCH NOW

1 day ago

Cxclubcare

An important issue for every Vet Practice!! 😂
Your votes please!
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4 days ago

Cxclubcare

#MondayMotivation
Only 3 months to go to the biggest and best Cx Congress. Time to book your place, come along and join like minded colleagues and open your mind to new learnings about all things Customer Care (#Cx) You have to be there!!
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1 week ago

Cxclubcare

With Red Nose Day coming up this week, Onswitch are getting involved by donating £10 per Cx Congress pass bought now until Monday 18th March at 5pm!
Book online now - cxclub.care/cx-congress-2019-agenda/ or call one of the team on 01476 565 343/hello@cxclub.care

Use Code: REDNOSECX
#ComicRelief #RedNoseDay 🔴
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2 weeks ago

Cxclubcare

As we head towards the weekend its time to meet one of our speakers at CXCongress2019. Susie will be talking about how we deliver a great Customer Experience #CX using " Web Chat" As our customers contact us in many different ways how do we best handle web chat queries? This will be a great session so if you havent booked your tickets yet please do. See you there #CX #CXCongress2019 cxclub.care/cx-congress-2019-agenda/ ... See MoreSee Less

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2 weeks ago

Cxclubcare

#WorldBookDay
If you wrote a book about your clinic, what would it be called and why?
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https://t.co/ITrb7quNIn
3 months to go and then it’s #cxcongress2109
Fab 2 days
Focus Friday all about end of life care
4 streams on Saturday
Customer Experience Matters
#OneVetTeam #Reception. #Nurse #Vet #Manager #TeamCPD
https://t.co/i9znxLtWWm

@OnswitchLtd @stucash @whelfordian Such an important message and it really does make life easier for everyone involved. Maintains trust and makes communication so much more effective #listening #empathy #makessense

https://t.co/ITrb7quNIn
3 months to go and then it’s #cxcongress2109
Fab 2 days
Focus Friday all about end of life care
4 streams on Saturday
Customer Experience Matters
#OneVetTeam #Reception. #Nurse #Vet #Manager #TeamCPD
https://t.co/i9znxLtWWm

Fab Friday focus day #cxcongress2019 #OneVetTeam all about end of life https://t.co/THXGnVKbeo
Join us for an amazing day with @drmarygardner
#Reception #Nurse #vet #Manager. #cx

And check out the 4 streams on the Saturday
Pick&mix sessions to enhance #cx
#OneVetTeam
#reception #nurse #vet #manager
Join us for a great couple of days https://t.co/izICBFL48a

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CX Club

If a picture paints a thousand words, just imagine how many chapters a video unlocks.

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UpFront

UpFront is not so much as a magazine: it’s more of a movement – a force for change

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CX Congress

Cx Congress is the only place where the programme, speakers and events are entirely dedicated to the unique needs of customer experience professionals