If a picture paints a thousand words, just imagine how many chapters a video unlocks.

The CxClub online learning platform hosts hundreds of hours of informative videos from pet and horse owners, customer experience experts and practice teams. It is being added to all the time, and is easily the largest single video library of small animal and equine customer experience resources anywhere in Europe.

Video tutorials are grouped together for ease of use – new starters in the customer care team might choose the ‘Induction’ section, whilst those who are more
experienced might choose the ‘Everyday Essentials’ section. Each video-rich programme is around 30 minutes long – the optimum time for effective online learning.


CX Congress

Cx Congress is the only place where the programme, speakers and events are entirely dedicated to the unique needs of customer experience professionals



UpFront is not so much as a magazine: it’s more of a movement – a force for change


Contact Us

Have any questions? Please don’t hestitate to get in touch and we’ll help in whatever way we can.